EXAMPLE SmartCPQ privacy policy
Last updated: January 2026
1. Data Controller
This Privacy Policy describes how your personal information is collected, used, and shared when you use SmartCPQ (the "Service").
2. Information We Collect
When you use our Service, we collect certain information about you, including:
- Account Information: When you create an account, we collect your name, email address, and other registration details.
- Usage Information: We collect information about how you use our Service, including your interactions with features and content.
- Technical Information: We automatically collect certain technical information, including your IP address, browser type, and device information.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our Service
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: To provide the Service you have requested
- Legitimate Interest: To improve our Service and ensure security
- Legal Obligation: To comply with applicable laws and regulations
- Consent: Where you have given explicit consent for specific processing activities
5. Cookies and Similar Technologies
We use cookies and similar technologies to provide and improve our Service. Our cookies are categorized as follows:
- Necessary Cookies: These cookies are essential for the Service to function properly. They enable core functionality such as security, network management, and accessibility.
6. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights:
- Right of Access: You can request copies of your personal data
- Right of Rectification: You can request correction of inaccurate personal data
- Right of Erasure: You can request deletion of your personal data
- Right of Restriction: You can request restriction of processing of your personal data
- Right to Data Portability: You can request transfer of your data to another organization
- Right to Object: You can object to processing of your personal data
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
9. International Data Transfers
Your personal data may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [Your Privacy Inbox]
Address: [Your Company Address]